Help Center
Find answers to common questions about GetScreened AI interview platform. Can't find what you're looking for? Contact us
For Companies
Platform setup, pricing, and recruitment workflows
For Candidates
Interview tips, profiles, and success strategies
Technical Support
Account issues, integrations, and troubleshooting
For Companies
How do I get started with GetScreened?
Getting started with GetScreened is simple and takes less than 10 minutes:
- Sign up for an account at getscreened.in with your company email
- Choose your plan - We offer flexible pricing based on your hiring volume
- Set up your first job by creating a job description or uploading an existing one
- Customize interview questions or use our AI-recommended question sets
- Share interview links with candidates via email, ATS, or job postings
- Review AI-powered results as candidates complete their interviews
Pro Tip: Start with our 14-day free trial to experience the full platform with no credit card required. Schedule a demo with our team for personalized onboarding.
How does the AI voice bot interview work?
Our AI voice bot conducts natural, conversational interviews that feel authentic and engaging:
- Natural Language Processing: The bot understands context and can adapt follow-up questions based on candidate responses
- 24/7 Availability: Candidates can interview at their convenience, eliminating scheduling conflicts
- Multi-language Support: Interviews can be conducted in multiple languages
- Real-time Analysis: As candidates speak, our AI analyzes communication skills, sentiment, confidence, and technical knowledge
- Video Recording: All interviews are recorded (audio and video) for your review
- Bias Reduction: Standardized questions and objective AI scoring help reduce unconscious bias
What Gets Analyzed:
- Technical skills and domain knowledge
- Communication clarity and articulation
- Sentiment and emotional intelligence
- Problem-solving approach
- Cultural fit indicators
- Confidence and professionalism
What is GetScreenGPT and how does it help?
GetScreenGPT is our advanced AI matching engine that revolutionizes candidate selection:
Job Description Analysis:
- Extracts key skills, qualifications, and requirements
- Identifies must-have vs. nice-to-have criteria
- Suggests optimal interview questions
- Recommends evaluation criteria weightings
Candidate Matching:
- Analyzes interview transcripts, video recordings, and evaluations
- Provides fit scores based on job requirements
- Highlights strengths and potential concerns
- Ranks candidates with detailed justifications
Time Savings:
GetScreenGPT reduces initial screening time by 80% by automatically surfacing the top 10-20% of candidates who best match your criteria.
What are your pricing plans?
We offer flexible pricing plans to match your hiring volume and needs:
Starter
Perfect for small teams and startups
- Up to 50 interviews/month
- AI voice bot interviews
- Basic analytics
- Email support
Professional
Most popular for growing companies
- Up to 200 interviews/month
- GetScreenGPT matching
- Advanced analytics dashboard
- ATS integrations
- Priority support
Enterprise
Custom solutions for large organizations
- Unlimited interviews
- Custom AI training
- Dedicated account manager
- Custom integrations
- SLA guarantees
All plans include a 14-day free trial. No credit card required. View detailed pricing
What integrations are available?
GetScreened integrates seamlessly with your existing hiring tools:
Applicant Tracking Systems (ATS):
- Greenhouse
- Lever
- Workday
- BambooHR
- JazzHR
- Custom ATS via API
Communication Tools:
- Slack notifications
- Microsoft Teams
- Email (Gmail, Outlook)
- Calendar sync (Google, Outlook)
HRIS Systems:
- SAP SuccessFactors
- Oracle HCM
- ADP Workforce Now
Other Integrations:
- Zapier (1000+ apps)
- REST API access
- Webhooks
- CSV export/import
How accurate is the AI assessment?
Our AI models are trained on millions of interview data points and continuously improved:
Accuracy Metrics:
- 92% correlation with human recruiter assessments
- 87% predictive accuracy for job performance (based on 6-month follow-up studies)
- 35% reduction in early-stage turnover for clients using our full assessment suite
Important Note: AI assessments are designed to augment, not replace, human judgment. We recommend using AI insights as one factor in a comprehensive evaluation process that includes:
- Human review of top candidates
- In-person or live video interviews
- Reference checks
- Skills tests or work samples
Bias Mitigation: We actively work to identify and reduce AI bias through diverse training data, regular audits, and compliance with employment discrimination laws.
For Candidates
How do I prepare for an AI interview?
Preparing for an AI interview is similar to preparing for a traditional interview, with a few technical considerations:
Technical Setup:
- Use a stable internet connection (minimum 2 Mbps)
- Test your microphone and camera beforehand
- Choose a quiet, well-lit location
- Use headphones to reduce echo
- Close other applications to ensure smooth performance
Content Preparation:
- Review the job description thoroughly
- Prepare examples from your experience (STAR method)
- Practice speaking clearly and at a moderate pace
- Have your resume handy for reference
- Research the company and role
Communication Tips:
- Speak naturally - the AI understands conversational language
- Take brief pauses before answering to collect your thoughts
- Be specific and provide concrete examples
- Maintain good posture and eye contact with the camera
- Smile and show enthusiasm
Pro Tip: Use our unlimited practice interview feature to get comfortable with the AI format before your actual interview!
What is GetScreenedURL and how do I use it?
GetScreenedURL is your personal interview profile link that you can share with employers:
What's Included:
- Your professional profile and resume
- Skills assessment results
- Sample interview responses (with your permission)
- Soft skills analysis
- AI-generated career summary
How to Create Your GetScreenedURL:
- Complete your profile and skills assessments
- Take at least one practice interview
- Choose which elements to include in your public profile
- Customize your URL (e.g., getscreened.in/yourname)
- Share your link on LinkedIn, resumes, or job applications
Benefits:
- Stand out from other candidates with verified skills
- Save time - employers can pre-screen you asynchronously
- Control what information is shared
- Track who views your profile
- Update your profile anytime
How can I improve my interview performance?
GetScreened provides detailed feedback to help you continuously improve:
After Each Practice Interview:
- Communication Score: Clarity, pace, and articulation feedback
- Content Analysis: How well you answered the questions
- Confidence Indicators: Tone, body language, and enthusiasm
- Areas for Improvement: Specific suggestions for each question
- Strengths Highlighted: What you did well
Recommended Practice Routine:
- Take 2-3 practice interviews per week
- Focus on different job types/industries
- Review your video recordings to see body language
- Practice specific areas flagged for improvement
- Track your progress over time in your dashboard
Common Improvement Areas:
- Speaking too fast or too slow (aim for 140-160 words/minute)
- Using filler words (um, uh, like)
- Not providing specific examples (use STAR method)
- Rambling answers (aim for 1-2 minutes per question)
- Poor eye contact with camera
Is there a cost for candidates?
All candidate features are completely FREE!
GetScreened is free for job seekers because companies pay for the platform. You get access to:
- Unlimited practice interviews in any industry or role
- Detailed performance feedback and improvement suggestions
- GetScreenedURL profile to showcase your skills
- Question bank access with common interview questions
- Progress tracking and skill development monitoring
- Interview recordings for your review
No hidden fees. No credit card required. No catch. Our mission is to help every candidate succeed in their job search.
What happens to my interview data?
Your data privacy and security is our top priority:
Your Rights:
- You own your data - We never sell your personal information
- You control sharing - Choose which companies can view your profile
- You can delete - Request account and data deletion anytime
- You can export - Download all your data in standard formats
How We Use Your Data:
- Provide feedback on your interview performance
- Match you with relevant job opportunities (with your permission)
- Improve our AI models (using anonymized, aggregated data only)
- Send you relevant job alerts (opt-in)
Read our full Privacy Policy for complete details on data handling and protection.
Technical Support
My audio/video isn't working. What should I do?
Follow these troubleshooting steps:
1. Check Browser Permissions:
- Click the camera/microphone icon in your browser's address bar
- Ensure GetScreened.in has permission to access camera and microphone
- Reload the page after granting permissions
2. Verify Device Settings:
- Check if other applications are using your camera/microphone
- Test your devices at getscreened.in/test-devices
- Try unplugging and reconnecting external devices
3. Browser Compatibility:
We recommend:
- Chrome (version 90+)
- Firefox (version 88+)
- Safari (version 14+)
- Edge (version 90+)
Still having issues? Contact our support team at support@getscreened.in with details about your device and browser.
How do I reset my password?
Password reset is simple and secure:
- Go to the login page at app.getscreened.in
- Click "Forgot Password?" below the login form
- Enter your registered email address
- Check your email for a password reset link (valid for 1 hour)
- Click the link and create a new password
- Log in with your new password
Didn't receive the email?
- Check your spam/junk folder
- Verify you entered the correct email address
- Wait 5 minutes before requesting another reset
- Contact support if still not received after 15 minutes
How do I delete my account?
We're sorry to see you go. To delete your account:
- Log in to your account
- Go to Settings → Account Settings
- Scroll to "Delete Account" section
- Click "Request Account Deletion"
- Confirm by entering your password
- Receive confirmation email
Important Notes:
- Account deletion is permanent and cannot be undone
- All your data, including interview recordings, will be deleted
- You have 30 days to cancel the deletion request
- Some data may be retained for legal compliance (see Privacy Policy)
Before you go: Consider exporting your data or downloading interview recordings you want to keep.
Still Need Help?
Can't find the answer you're looking for? Our support team is ready to assist you.
Average response time: Less than 4 hours during business days